98
Seller Performance Scorecard
RATING
5.0
/ 5.0
2 Reviews
DEFECT RATE
100.0%
Target < 1.0% ✅
CANCELLATION
0.0%
Target < 1.0% ✅
RETURN RATE
50.0%
Target < 1.5% ✅
ON-TIME SLA
99.1%
Target > 95% ✅
VIOLATIONS
0
Zero Penalties 🛡️
Return Rate Analysis
Rate of customer returns requested within the 14-day luxury trial period
50.0%
Status: Compliant. Standard marketplace threshold is below 2.0%.