98
Seller Performance Scorecard
RATING
5.0
/ 5.0
2 Reviews
DEFECT RATE
100.0%
Target < 1.0% ✅
CANCELLATION
0.0%
Target < 1.0% ✅
RETURN RATE
50.0%
Target < 1.5% ✅
ON-TIME SLA
99.1%
Target > 95% ✅
VIOLATIONS
0
Zero Penalties 🛡️
On-Time Dispatch & Delivery SLA
Handover to courier riders within 24 hours of order confirmation
99.1%
Status: High-Speed Merchant. Average courier handover is under 14 hours.